Cancel your PayFlow account
We’re sorry to see you go. Cancelling is simple — no phone calls, no retention conversations, no extra steps.
How to cancel
Send an email to tech@payflow365.com with the subject line below. That’s all we need.
You do not need to include anything else in the body of the email. We will process your cancellation within one business day and send you a confirmation.
What happens next
- Your account remains active through the end of your current billing period.
- Billing stops at the end of your current cycle. You will not be charged again.
- Your complete invoice history will be exported and delivered to your registered email address at no charge within 24 hours of your cancellation request.
- You keep your data permanently. We do not delete your records.
PayFlow subscriptions are billed monthly. Cancellations take effect at the end of the current billing period. No partial refunds are issued for unused days.
Questions? Email us at tech@payflow365.com and we will take care of you.